Detailed Report

Lead generation & contact reports
Contacts In the Contact report, you can view the number and the percentages of contacts your team has created. Furthermore, you will know which countries th...
Wed, 24 Nov, 2021 at 7:42 PM
Keep track conversation performance
Conversation reports can help you identify if the conversations are handled by the agents effectively. You will also be able to view the team's busiest...
Wed, 24 Nov, 2021 at 7:56 PM
Track your team performance
Besides the Contact and Conversation report, the team performance report shows how many conversations are taken care of by your agents, how quickly they res...
Wed, 24 Nov, 2021 at 7:45 PM