Your Account & Settings

Update account information
An agent can edit their account profile by clicking your account avatar icon in the bottom left corner, then selecting the Profile option. Change ...
Wed, 20 Jul, 2022 at 8:48 AM
Set up account notifications
By enabling this option, agents can control their own notifications about what is currently happening with customers and our Chative live chat activities.  ...
Wed, 24 Nov, 2021 at 3:37 AM
Switch organizations
Chative gathers channels and agents into a dedicated space called Organization. You can freely join and switch between many organizations that you were adde...
Fri, 17 Dec, 2021 at 3:18 PM
Configure your account in-app notifications
Each of your agents can control their own notifications via their personal account settings. With this setup, agents will know what is currently happening w...
Fri, 17 Dec, 2021 at 3:19 PM