Channels are the best way to keep conversations in various projects, topics, or teams and there’s no limit to the number of channels you can have in one organization.

If you have Owner and Admin permission to create a new channel, follow the steps below:

1. From your sidebar, click on Channels


2. Click the New Channels button at the end of the left panel


3. Give the channel a name.


4. Choose one of the below platforms you want to connect:
  • Chative Web Chat
  • Facebook Messenger


5. Click the “Confirm" button to finish.